Help Center
Everything you need to support your team and customers.
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Guides & Tutorials
Learn how to get the most out of CoDriver with our comprehensive guides.
Getting Started with CoDriver
Set up the basics and launch your first AI lead nurturing workflow in minutes.
- Initial setup and configuration
- Connecting your email system
- Your first automated workflow
Best Practices for Lead Nurturing
Proven strategies to maximize conversion rates and improve customer engagement.
- Timing and frequency optimization
- Crafting effective messaging
- When to handover to sales
CRM & System Integrations
Connect CoDriver with your existing tools and workflows seamlessly.
- Email system integration
- CRM handover setup
- SMS channel configuration
Advanced AI Features
Unlock the full potential of AI-powered lead nurturing with advanced techniques.
- Custom tone and voice settings
- Lead scoring and prioritization
- Analytics and reporting
Video Tutorials
Watch our step-by-step video guides to master CoDriver quickly.
Frequently Asked Questions
Quick answers to common questions about CoDriver.
AI extracts critical details, drafts context-aware replies, and follows your guardrails. Human teams stay in control of tone, approvals, and handovers.
Yes. CoDriver connects to your dealership inbox, tracks threads, and keeps every reply in a unified timeline.
Absolutely. You choose tone, boundaries, and opt-out rules. CoDriver respects them automatically across every channel.
When a lead is ready, CoDriver packages a concise brief with the full conversation history and notifies the assigned salesperson.
CoDriver captures every incoming lead, enriches it with AI, and automatically routes it to the right team member with full context.
Dashboards surface response times, engagement rates, and conversion insights so you can optimize your follow-up playbook.
Yes. CoDriver can respond in the customer's preferred language and keep internal notes in English for your team.
Most teams go live in under two weeks. We help with configuration, imports, and training so you can move quickly.
All data is encrypted, stored in EU data centres, and never shared with third parties without your consent.
Our support team is available Monday–Friday 9AM–6PM CET, with 24/7 coverage for premium plans via chat and email.
Account & Billing
Account management, billing, and company information.
CoDriver works on all modern browsers including Chrome, Firefox, Safari, and Edge. Updating to the latest version is recommended.
Yes, you can cancel your subscription at any time with no penalties. Your account remains active until the end of the current billing period.
Email [email protected] or use the in-app chat. Premium customers receive priority support around the clock.
All plans include core AI lead nurturing features, email integration, and basic analytics. Higher tiers unlock SMS support, advanced analytics, priority support, and custom integrations.
Click "Forgot Password" on the login page and we'll email you a secure reset link. The link expires after 2 hours for security.
All servers are located in EU data centres (Germany) to ensure GDPR compliance and data sovereignty.
You can update your payment method anytime in your account settings under "Billing & Payments". We accept all major credit cards and support automatic billing updates.
You can change your plan anytime from the account settings. Upgrades take effect immediately, while downgrades apply at the end of your current billing period. No penalties for changing plans.
Still have questions?
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Email our support team